Job Overview:

The Unit Clerk is responsible for a wide range of administrative and unit support activities in order to facilitate the efficient work flow of a patient unit. This individual will answer, screen and transfer inbound phone calls, receive and direct the flow of patients, visitors and physicians as well as respond to patient call bells. The Unit Clerk is responsible for retaining correct and appropriate medical information in the patient s charts; facilitate accommodations for the special needs of patients by ordering supplies, equipment (specialty beds) and inventory to provide for those needs.

Qualifications:

Required:

• High School Degree required
• 2-3 years experience working in a fast-paced healthcare facility or experience working in an acute care or long term care facility is required
• Computer skills including Microsoft Word, Excel and Outlook
• Customer-focused communication skills (verbal/written) required
• A working knowledge of medical terminology, confidentiality of medical records, HIPAA, and Patient Rights is necessary
• Passing a unit specific competency test is required for this position

Preferred:

• Associates degree, or technical training certification preferred

Scheduling Requirements:

• Day Shift, 7:00am 3:30pm
• Rotating weekends and holidays
• Part Time

Essential Functions:

• Performs the following receptionist functions for the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures: Answering the telephone within 4 rings professionally, Answering the call bell via intercom system professionally, activating the paging system for both routine and emergency use, Coordinating patient admissions, transfers and discharges with other departments, and carries out the principles of positive guest relations
• Demonstrates the ability to perform clerical functions required on the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures by competently utilizing computer system for the following purposes: report retrieval, census updates related to admissions, transfers and discharges
• Follows Robert Wood Johnson University Hospital policies and procedures related to dress code, reporting to work on time, adhering to mandatory annual training requirements, attending Unit Clerk meetings, use of appropriate ID badge, and patient confidentiality
• Applies the knowledge and skills necessary as they relate to the patient population served on his/her assigned unit
• Demonstrates good communication and customer service skills as they relate to the patient population served
• Demonstrate an awareness of patient safety initiatives at RWJUH, including but not limited to: The current National Patient Safety Goals, Federal, state and voluntary regulatory standards, Unit or departmental specific safety initiatives
• Participate in the Infection Prevention and at least one other patient safety initiative while exhibiting an understanding of and compliance with RWJUH protocols, policies and procedures
• Demonstrates proper handwashing techniques and participation in unit or department-specific infection prevention projects
• Adheres to the current RWJUH Prohibited Abbreviations, Acronyms and Symbol listing
• Reports errors, high risk events and near-misses to his/her immediate supervisor for proper follow-up

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer